Mod 1 Idea ManagementFebruary 13, 2019
Idea management in Healthcare has entered a new era.
No longer are Med Tech companies just selling units or boxes of equipment, but they are looking evermore to find partnerships with hospitals and healthcare providers to develop solutions that benefit all parties and all ideas. Consequent solutions are focused on patient centricity.
At the same time, larger healthcare institutions are also employing their own internal innovation centers to drive ideas and improve healthcare effectiveness and efficiencies that can be modelled elsewhere.
There are many different layers to Idea Management in our organization. Our headquarters utilize a lab designed specifically for co-creation which has also evolved over time and now encompasses not only the design of products but transformative workflows too where co-creation can take place on site with a customer, in the hospital with dedicated healthcare transformative service professionals.
While conventional feedback systems for the reporting and documentation of customer feedback, wishes and complaints will always remain as a part of our quality and idea management system, the system is no longer as passive as it once was and entrepreneurship and innovation is being encouraged throughout all levels of the organization. Idea management in our organisation also ensures we clearly identify the WHY of what an idea is and WHY it is worth pursuing or prioritizing.
Externally, our organistation also collects ideas that can be submitted by global innovators through an innovation portal. Ideas are also sought for specific projects and this site is managed on a daily basis with ideas and concepts or already developed 3rd party solutions are filtered to product developers within the appropriate segment.
With our ageing population and the exponential number of players entering the digital health marketplace, I believe one of the greatest challenges facing society in the next 5 years will include being able to have objective evaluation of those solutions – which ones actually add value to our healthcare system & don’t create extra layers of burden on our already limited and stretched healthcare resources?