With the end of module 5 on customers’ experience rooms, the course comes to an end for the open learners of #uce72, while the officially registered participants finish their project work. To all of you, I would like to say thanks for your participation and contributions in the course through blog posts, comments or participation […]
Read More2018-09-19 | mark.drechsler
A few weeks back I wrote a post about the kick off of a Digital Workplace project, encompassing synchronous collaboration (such as live chat), asynchronous collaboration (document sharing/collaboratio...
2018-09-11 | mark.drechsler
I was privileged in the last 48 hours to attend two of the best keynote presentations, actually no, the two best keynote presentations I’ve seen in my twenty years of attending education-related...
2018-09-05 | mark.drechsler
In my three years working at Flinders and the seven years before that doing consulting work across a whole bunch of other unis, it has struck me that the Higher Ed sector isn’t always brilliant ...
2018-08-30 | mark.drechsler
I scared an Agile coach this week. I’ve recently taken on a project role as Product Owner for an IT project we’re calling the Digital Workplace project, which aims to more effectively leve...
2018-06-26 | 10aashaju
Agile project leaders lead teams while traditional project managers manage the task. In a traditional project environment, the project manager focus is on managing tasks for the team. The PM duties ar...
2018-06-01 | mb
Recently I discovered an online shopping application. What this application claims to offer is a convenient way of shopping. It offers a wide range of products from clothing to house decoration. Due t...
2018-05-25 | Anu Majkvist
Due to a recent personal loss, last week I visited a funeral agency. Since this visit for obvious reasons is very much on top of my mind, I will take this opportunity to reflect upon the physical spac...
2018-05-24 | Anu Majkvist
Resource integration gives a new perspective to how the customer's are affected and co-create value to the product or service. In her tutorial video, assistant professor Maria Åkesson decribes resour...
2018-05-23 | Anu Majkvist
The surroundings in which the customer experiences the purchase of the product or a service is important for all the good reasons: it reflects to the products quality, price, user-friendliness and sty...