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Course Modules

Course News

All good things come to an end or do they?

With the end of module 5 on customers’ experience rooms, the course comes to an end for the open learners of #uce72, while the officially registered participants finish their project work. To all of you, I would like to say thanks for your participation and contributions in the course through blog posts, comments or participation […]

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Latest Posts

The value of design in the blockchain space

2018-11-28 | Diego Mazo

The blockchain space has been developing exponentially in the last few years. It is definitely a hype in our current world: everyone has…Continue reading on Strategic Design Lab »...

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Hi Engin! I will test your tool within my research in the combination of design thinking and…

2018-11-13 | Diego Mazo

Hi Engin! I will test your tool within my research in the combination of design thinking and blockchain. I will get back to you with feedback. Thanks for sharing and congrats for your work! lets chat ...

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Design strategy: the secret to survive in the transformational era.

2018-09-09 | Diego Mazo

Photo by Dmitri Popov on UnsplashDesign is shaping business as ever before. With the irruption of design thinking as a mainstream methodology in 2000s, companies started to pay attention to design an...

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Difference in how the project team would be managed in an Agile vs. a traditional project

2018-06-26 | 10aashaju

Agile project leaders lead teams while traditional project managers manage the task. In a traditional project environment, the project manager focus is on managing tasks for the team. The PM duties ar...

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An Interaction between customer and servicescape…

2018-06-01 | mb

Recently I discovered an online shopping application. What this application claims to offer is a convenient way of shopping. It offers a wide range of products from clothing to house decoration. Due t...

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A visit to a funeral agency

2018-05-25 | Anu Majkvist

Due to a recent personal loss, last week I visited a funeral agency. Since this visit for obvious reasons is very much on top of my mind, I will take this opportunity to reflect upon the physical spac...

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Resource integration and servicescapes

2018-05-24 | Anu Majkvist

Resource integration gives a new perspective to how the customer's are affected and co-create value to the product or service. In her tutorial video, assistant professor Maria Åkesson decribes resour...

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Customer’s experience rooms

2018-05-23 | Anu Majkvist

The surroundings in which the customer experiences the purchase of the product or a service is important for all the good reasons: it reflects to the products quality, price, user-friendliness and sty...

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Mod.5 week 4. Reflect upon how you could improve the work of your business.

2018-05-23 | F. Romano

As analyzed in the previous post, I made a very good example of resource integration who simplify people lives and health. In my country, we should take example from Sweden. I understand it would requ...

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