Category: Connected blogs

Applying a startup mindset to internal IT projects

Posted: Sep 19, 2018 | By: mark.drechsler - 0 comments

A few weeks back I wrote a post about the kick off of a Digital Workplace project, encompassing synchronous collaboration (such as live chat), asynchronous collaboration (document sharing/collaboration) and project planning/management. I wrote about two strategies that jumped to mind – using a Solution Selling approach to drive adoption (noting that the tools we’re looking … Read moreApplying a startup mindset to internal IT projects

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The power of the uncomfortable keynote

Posted: Sep 11, 2018 | By: mark.drechsler - 0 comments

I was privileged in the last 48 hours to attend two of the best keynote presentations, actually no, the two best keynote presentations I’ve seen in my twenty years of attending education-related conferences. Three things made them stand out for me: Diversity: Neither of them looked like me, sounded like me, or had grown up … Read moreThe power of the uncomfortable keynote

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Learning from agribusiness and the value of looking outwards

Posted: Sep 05, 2018 | By: mark.drechsler - 0 comments

In my three years working at Flinders and the seven years before that doing consulting work across a whole bunch of other unis, it has struck me that the Higher Ed sector isn’t always brilliant at ‘looking outwards’. I’ve been guilty of it myself on many occasions – in the face of a problem, the … Read moreLearning from agribusiness and the value of looking outwards

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The IT project governance group – kickstarting Agile behaviour change in a Digital Workplace project

Posted: Aug 30, 2018 | By: mark.drechsler - 0 comments

I scared an Agile coach this week. I’ve recently taken on a project role as Product Owner for an IT project we’re calling the Digital Workplace project, which aims to more effectively leverage several collaboration technologies (such as live chat, document sharing/collaboration and project planning/management) across the professional services teams at the University. Although I’ve … Read moreThe IT project governance group – kickstarting Agile behaviour change in a Digital Workplace project

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Difference in how the project team would be managed in an Agile vs. a traditional project

Posted: Jun 26, 2018 | By: 10aashaju - 0 comments

Agile project leaders lead teams while traditional project managers manage the task. In a traditional project environment, the project manager focus is on managing tasks for the team. The PM duties are calculating the effort and duration that it will take to complete tasks and deliver on time. This notion is programmed in the of … Continue reading Difference in how the project team would be managed in an Agile vs. a traditional project

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An Interaction between customer and servicescape…

Posted: Jun 01, 2018 | By: mb - 0 comments

Recently I discovered an online shopping application. What this application claims to offer is a convenient way of shopping. It offers a wide range of products from clothing to house decoration. Due to my work, I don’t have much free time to spend strolling around the malls so I tend to experiment with a lot … Continue reading An Interaction between customer and servicescape…

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A visit to a funeral agency

Posted: May 25, 2018 | By: Anu Majkvist - 0 comments

Due to a recent personal loss, last week I visited a funeral agency. Since this visit for obvious reasons is very much on top of my mind, I will take this opportunity to reflect upon the physical space and servicescape of the funeral office. This being…

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Resource integration and servicescapes

Posted: May 24, 2018 | By: Anu Majkvist - 0 comments

Resource integration gives a new perspective to how the customer’s are affected and co-create value to the product or service. In her tutorial video, assistant professor Maria Åkesson decribes resource integration as how the customers interact with eac…

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Customer’s experience rooms

Posted: May 23, 2018 | By: Anu Majkvist - 0 comments

The surroundings in which the customer experiences the purchase of the product or a service is important for all the good reasons: it reflects to the products quality, price, user-friendliness and style. In this on-going module of the course Understand…

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Mod.5 week 4. Reflect upon how you could improve the work of your business.

Posted: May 23, 2018 | By: F. Romano - 0 comments

As analyzed in the previous post, I made a very good example of resource integration who simplify people lives and health. In my country, we should take example from Sweden. I understand it would require some costs but benefits will be higher. Using the principle of “resource integration” explained by associate professor Maria Åkesson, we … Continue reading Mod.5 week 4. Reflect upon how you could improve the work of your business.

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