Understanding Customer Experience open for registration

By Jörg Pareigis, 2017-09-14

Dear practitioner,

On January 22nd, we will start the fourth run of our free open online course about understanding customer experience (register here). The aim of the course is to prepare you for analytical work related to customers’ experiences and to provide concepts and theories that are suitable for this purpose. The open online course is also available for credit.

The course is tailored for professionals working in different sectors (business or public) and builds on research conducted at CTF, Service Research Center at Karlstad University. The design of the course is flexible and centers around you and your situation and enables you to study at your own pace and time.

So if the experience of your customers is important to you, come and join our collaborative learning adventure by registering here.

Take care and see you online soon!

The #uce72 team!

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